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TOPIC: Sonar Viewer does not show base map

Sonar Viewer does not show base map 5 months 1 day ago #12533

  • tongweig
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I just found recently that my Sonar Viewer software stopped showing the map. In the Map View window, it only shows the sonar tracks with a blank background but no base map. I am using the lastest version which is v1.0.38.0. and I have the same problem for both of my two computers
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Sonar Viewer does not show base map 5 months 20 hours ago #12534

  • Matt
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Thanks, looking into it.
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Sonar Viewer does not show base map 5 months 1 hour ago #12536

  • tongweig
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Thanks. Just curious if you have the same problem.
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Sonar Viewer does not show base map 4 months 4 weeks ago #12539

  • Matt
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Yes, there was a change with our map service provider which we were not aware of. The Sonar Viewer has now been updated and you should be prompted to udpate the next time it is started. Please let me know if this resolves the issue for you.
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Sonar Viewer does not show base map 4 months 4 weeks ago #12548

  • tongweig
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Thanks a lot! it works now with the new update.
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Sonar Viewer does not show base map 1 month 3 weeks ago #12689

  • Vassilis
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Hi,
I have the same problem, the world map is not displayed.
Version 1.8
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Last Edit: 1 month 3 weeks ago by Vassilis.
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Sonar Viewer does not show base map 1 month 3 weeks ago #12702

  • Matt
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This is a known issue with ReefMaster v1.8, due to the fact that our map provider has changed the way that maps are downloaded. RMv2, the Sonar Viewer and the Waypoint Manager have all been updated to use the new method. RMv1.8 has now reached end of life and is no longer receiving updates. If you want to continue viewing base maps, you will need up to upgrade to RMv2. Sorry I can't be of more help on this one.
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Sonar Viewer does not show base map 1 month 3 weeks ago #12711

  • Vassilis
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Thanks Matt.
Last Edit: 1 month 3 weeks ago by Vassilis.
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