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TOPIC: New windows laptop not loading files.

New windows laptop not loading files. 8 years 1 month ago #10447

  • gregsmith32
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Sonar viewer worked well on last laptop. New Windows 10 not good. Program stops. Everything up to date 12.1 DirectX There has got to be a setting or something off. Any help greatly appreciated. I really like this program.
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New windows laptop not loading files. 8 years 1 month ago #10448

  • Matt
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Hi Greg,
Could you please run the Windows diagnostic tool dxdiag from the Windows Run command, click the "save all output" option and send the resulting file to This email address is being protected from spambots. You need JavaScript enabled to view it. ?
One issue we have seen recently is when a laptop has both built in and discrete graphics cards, so there may be some settings that can be tweaked to get things working.
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New windows laptop not loading files. 8 years 3 weeks ago #10466

  • gregsmith32
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Just curious if you received the file I emailed you.

Thanks
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