The .rmdb file is a file on disk. This will be in the location that you specified when you created your workspace, and is inside the directory with the name of the workspace.

Ok Matt, I just sent the file, via Google Drive. I hope that it will help you to fix my problem!
Thanks!

Hi Matt!
Did you receive the file?What shall we do to fix the problem?

Hi Christador,
Yes - I replied via email. I asked which method you were using to export the map - are you using a preset style? If so, which one. If not, what options are you setting during export and are you exporting direct from a project or via a user map?

thanks,
Matt