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TOPIC: New Motherboard's pc and key of activation

New Motherboard's pc and key of activation 9 years 3 months ago #9313

  • Fdppma48
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Hello,

First of all, sorry for my mistakes in my text, english is not my native language... :D

I bought reefmaster about one year ago, and installed it on two separated PCs. The problem is: one month ago, we had to change the motherboard of the laptop where the software was and now (after reinstallation), the key of activation cant be use on the laptop and it says "the software is already on 2 PCs"..

The other thing is that reefmaster always crash (even the V2.0) on the second PC (a desktop).

Now, we cant use it for this two reasons. Could you help me? I need it for professional use..

Thank you!
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New Motherboard's pc and key of activation 9 years 3 months ago #9314

  • Matt
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Hi,
Please send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can reset your license activations.

The issue with your desktop could be a hardware graphics support issue. Please try opening RM, opening Global Settings and un-checking the option "Use hardware graphics acceleration..", then restart ReefMaster.
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